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Abundly uses a credit-based pricing model that scales with your usage.

View Plans & Pricing

See current plans, pricing, and credit details at app.abundly.ai/prices

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Your workspace

Every Abundly account is a workspace — a shared environment where humans and agents collaborate together. Pricing is credit-based, and your member limit depends on your plan:
  • Unlimited agents — create as many agents as you need
  • Team members — invite your team (seat count depends on your plan)
  • You pay for credits — consumed when agents perform actions

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How credits work

When your agents perform actions — sending emails, responding to chat messages, analyzing documents, making API calls, etc. — they consume credits. The cost depends on the amount of content the agent reads/writes, and the tools it uses. Simple tasks use fewer credits, while complex multi-step operations use more. See the Agent Optimization guide for detailed examples.

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How billing works

Credits are managed at the account level and shared by all your agents:
  • Initial credits — you receive credits when you sign up
  • Monthly subscription credits — each subscription includes a monthly credit allotment that refills at the start of every billing period. Unused subscription credits don’t carry over — you always start a new month with your full plan allotment.
  • Top-ups — purchase additional credits whenever you need them. Top-up credits stay on your account until used and aren’t affected by the monthly refill.

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Managing costs

You have full control over your credit consumption:
  • Track usage in the Usage Reports dashboard
  • Set limits per agent to prevent runaway consumption
  • Optimize agents by simplifying instructions and reducing context size

Usage & Limits

Learn how to track and control credit consumption.

Agent Optimization

Reduce costs and improve agent performance.

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FAQ

  • Agents automatically pause when your credit balance reaches zero
  • No data loss — all configurations, documents, and chat history remain safe
  • Easy restart — agents resume immediately once you add more credits
Go to Billing in your account dashboard and look for the Credits tab to top up. You need an active paid subscription to purchase additional credits.Workspaces that aren’t on a Stripe subscription can top up against a FortNox invoice from the same Credits tab — confirm the purchase, an invoice is issued, and the credits are added to your workspace right away. The tab shows the order number and reference that will go on the invoice; contact support@abundly.ai to add or change them. If your agreement includes volume pricing, the tab also lists the price levels and highlights the one your purchase gets.See Plans & Pricing for subscription options.
Open the Payments tab on the Billing page to see every charge, including subscription renewals and credit top-ups. Failed payment attempts are listed too, marked Failed. Each row has:
  • Invoice — a Stripe-hosted invoice with your workspace billing details and applicable VAT/tax, suitable for accounting
  • Receipt — a simple proof-of-payment receipt
Invoices are generated automatically for both subscription payments and credit top-ups. Very old top-up charges may only have a Receipt button.
Every workspace admin gets a notification, both in the app and by email, whatever their notification settings. The subscription becomes past due, and your agents may stop until the payment goes through. Update your payment method on the Billing page; the failed attempt’s Invoice button also lets you pay it directly.
Yes — go to your account settings and choose a plan. Your subscription benefits start immediately and all your data remains intact. Contact support@abundly.ai if you need help.
No — exposing an agent to external systems via webhooks, the HTTP API, MCP or the chat widget requires a paid plan. Those capabilities stay visible but locked, and external calls return an error until the workspace upgrades.
Yes — the most expensive models (such as Fable) and the Virtual Machine capability require a paid plan. Everything else, including all other models and capabilities, is available during the trial. These unlock automatically when you upgrade.
Yes — workspace admins can apply Stripe promotion codes directly from the Plans / Billing page. You don’t need to switch plans first; just enter the code on your current subscription.